Privacy Policy

1. Introduction

Fluxo (“we,” “us,” or “our”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website.

2. Collection of Personal Data

  • We collect personal data that you voluntarily provide to us. This may include your name, title, company, address, phone number, email address, and other relevant information.
  • We collect personal data when you:
    • Request product information.
    • Access our Marketing Support web pages (for authorized partners).
    • Contact us with inquiries or feedback.
    • Subscribe to newsletters or marketing materials.
  • We also automatically collect non-personally identifiable information, such as domain names, IP addresses, browser types, and website usage statistics. This information is used to analyze website traffic and improve our services.
  • We do not collect excessive personal data, and only collect data that is reasonable and appropriate for the given situation.

3. Purposes of Collection, Use, and Disclosure

  • We collect, use, and disclose your personal data for the following purposes:
    • To process your requests for information, products, or services.
    • To provide access to our Marketing Support web pages for authorized partners.
    • To communicate with you regarding your inquiries or feedback.
    • To send you marketing materials and newsletters (with your consent, where required).
    • To analyze website usage and improve our website content and functionality.
    • To comply with legal and regulatory requirements.
  • We will obtain your consent before using your personal data for any purpose not described in this Privacy Policy, unless an exception under the PDPA applies.
  • We do not sell or rent your personal data to third parties.
  • We may disclose your personal data to:
    • Our authorized service providers and business partners who assist us in operating our website and providing our services.
    • Regulatory authorities or law enforcement agencies, as required by law.

4. Consent

  • By providing your personal data to us, you consent to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy. 
  • Where required by the PDPA, we will seek your explicit consent before collecting, using, or disclosing your personal data.
  • You may withdraw your consent at any time by contacting us using the contact information provided below.   
     

5. Protection of Personal Data

  • We take reasonable security measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. 
  • We implement appropriate technical and organizational measures to ensure the confidentiality and integrity of your personal data.
  • We regularly review and update our security measures to maintain a high level of security.

6. Retention of Personal Data

  • We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. 
  • When your personal data is no longer needed, we will securely dispose of it.   
     

7. Access and Correction of Personal Data

  • You have the right to access and correct your personal data that we hold.
  • To request access or correction of your personal data, please contact us at:
    • Email: hello [at] fluxomade.com
    • Address: Fluxo Technologies Pte. Ltd. 140 Upper Bukit Timah Road, #03-10, Beauty World Plaza, Singapore 588176.
  • Please provide your full name and contact details when making a request.
  • We will respond to your request within a reasonable timeframe, as required by the PDPA.

8. Links to Other Websites

  • Our website may contain links to other websites. We are not responsible for the privacy practices or content of these websites.   
  • We encourage you to review the privacy policies of these websites before providing any personal data.   
     

9. Changes to this Privacy Policy

  • We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website.
  • Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the changes.   
     

10. Contact Us

  • If you have any questions or concerns about this Privacy Policy, please contact us with the contact information provided on our website.